Onboarding Guide

Vendor Onboarding

Start selling your products to the sanctuary community

Last updated: March 29, 2026Estimated time: 10-15 minutes

Welcome, vendor! This guide walks you through becoming a vendor on AUDHDITIES—someone who sells physical or digital goods through our marketplace.

Platform fee fixed at 10%You keep 90%

Prerequisites

A registered account
Verified email address
Business details ready (legal name, tax info)
1

Apply for Vendor Status

  1. Log in to your dashboard
  2. Click "Become a Vendor" in the sidebar
  3. Fill out the application:
    • Business name: Your public-facing name
    • Legal business name: For tax purposes
    • Business type: Individual, LLC, Corporation, etc.
    • Description: What do you sell?
    • Website/portfolio: Optional but recommended
  4. Submit for review
2

Verification Process

Vendor applications require additional verification:

  1. Identity check (for individuals)
  2. Business registration (for companies)
  3. Tax ID verification (EIN or SSN)

⏱️ This typically takes 2-5 business days.

3

Set Up Payments (Stripe Connect)

  1. Go to Vendor Dashboard → Payments
  2. Click "Connect Stripe Account"
  3. Complete Stripe onboarding (tax info, bank details)
  4. Stripe verifies and activates your account

Stripe handles all payment processing securely. We never see your bank details.

4

List Your First Product

  1. Go to Vendor Dashboard → Products
  2. Click "New Product"
  3. Fill in:
    • Title: Clear product name
    • Description: Details, specifications
    • Price: Set your price (in USD)
    • Inventory: Track quantity (if physical)
    • Shipping: Dimensions, weight (if physical)
    • Digital download: Upload file (if digital)
    • Categories: Help buyers find you
  4. Add images (high quality, multiple angles)
  5. Set as draft or publish

Pro tip: High-quality images lead to more sales. Show your product from multiple angles!

5

Manage Orders

When someone buys your product:

  1. You receive email notification
  2. Dashboard shows order details
  3. For digital: automatic delivery
  4. For physical: you fulfill and ship
  5. Mark as shipped when complete

Physical products must be shipped within 3 business days. Digital products are delivered automatically.

Fees & Economics

Platform Fee: 10%

Fixed rate (industry standard is 30-50%). Covers hosting, development, and support.

Your Share: 90%

You keep 90% of every sale. Paid immediately via Stripe.

Fee TypeAmountNotes
Platform Fee10%Fixed rate (industry standard is 30-50%)
Stripe Fee2.9% + $0.30Per transaction, paid to Stripe
Residual Pool0-50% of platform feeOptional: share with contributors (you set per product)
Covenant Pledge0-50% of your earningsOptional: support community dignity fund (set in profile)

The Covenant Pool is a voluntary pledge. You choose to share a portion of your earnings with the community. It's entirely optional and can be changed anytime.

Vendor Dashboard

Sales Overview

Sales today/week/month

Pending Orders

Orders waiting for fulfillment

Inventory Alerts

Low stock notifications

Payout History

Track your earnings

Covenant Pledge

Set your voluntary community contribution

Residual Settings

Set contributor share per product

Best Practices

📸 High-quality images

Make more sales with clear, attractive photos

📝 Clear descriptions

Reduce returns with detailed specifications

🚚 Fast shipping

Build reputation with quick fulfillment

💬 Respond to messages

Happy customers come back

❤️ Consider covenant pledge

Support community dignity—voluntary and appreciated

Digital vs Physical

AspectDigitalPhysical
DeliveryAutomaticYou ship
InventoryUnlimitedTrack carefully
ReturnsRareHandle individually
FeesSame (10%)Same (10%)
Best forCourses, templates, artBooks, merch, supplies

Need Help?

Technical issues

Open a GitHub issue

Payment questions

Stripe support

Shipping help

Community forums

Ready to Start?

Your Next Steps:

  • Complete vendor application
  • Pass verification
  • Connect Stripe
  • List first product
  • Make first sale! 🎉
  • Optional: Set covenant pledge in profile
  • Optional: Set residual percentages per product